Recovery Service Report

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Summer 2016


Hospitals in the U.S. leave approximately $125 BILLION “on the table” each year due to poor billing practices. Correct claim submission is the economic life blood of any facility. It’s highly technical, requiring extensive specialized training and experience.



The Two Most Common Factors Contributing to Revenue Loss:

1. Billing Errors Industry estimates indicate that up to 80% of medical bills contain errors. Insurance companies are very exacting on correct billing and coding practices; even the smallest mistake will cause insurers to reject a claim.

2. Failure to keep current with Rules and Regulations These rules are constantly changing, requiring hospital administrators to spend time and money on continuing education, software, and staff training to stay current. This has a direct effect on cash flow and profits.1


Possible Adverse Indicators:

1. Collections Falling - a Net Collection Rate of less than 90%

2. Dollars in A/R Increasing - should not exceed 17% of Net Revenues

3. Time to Collect Increasing - Days in A/R over 55

4. Denied Claims Increasing - should not exceed 4% of gross income

5. Analytic Reporting Deficiencies – A limited overview of how your financials are functioning may cause you to overlook obvious economic warning indicators.

6. Office Staff Turnover – Especially damaging in the billing department. Staff changes inevitably lead to a slowdown in claims submissions, increased errors and decreased A/R productivity.

7. Technical Skill Deficiency – In-house billing requires substantial financial and training investment to achieve optimal systems performance.

8. Overwhelmed…Falling Behind – Due to new software, new staff members, a staff member’s extended absence or an unanticipated increase in patient admissions, additional temporary help may be needed.



Advantages of Outsourcing

• Experienced billing & coding professionals work with you
• Billing compliance
• Enhanced reimbursement
• Cash flow improvement
• Better financial perspective
• Assistance navigating a constantly changing industry
• Stress reduction with increased CASH flowcollected debt








Medical Recovery Services

Making Managed Care Affordable

• Billing & Accounts Receivable
• Charge Master Pricing & Compliance
• End-to-end Revenue Cycle Management
• Claim Denial Management & Resolution
• Medical Claim Audit & Underpayment Recovery
• Managed Care Contracting & Financial Modeling
• Managed Care Financial Performance Reporting
• Physician Primary Verification & Credentialing
• Out of Network Negotiations
• Point of Service Collections
• Business Process Review



For the past ten years, Medical Recovery Services has worked to help small community and critical access hospitals to succeed and prosper, keeping their communities thriving and vibrant. We offer a complete range of products and services at exceptionally affordable rates. Please let us know how we might help you.



1. http://www.healthcarebusinesstech.com/medical-billing/
2. http://www.huffingtonpost.com/tom-lowery/7-ways-outsourcing-can-he_b_4350244.html
3. http://billadvocates.com/resources/outsourcing-vs-in-house-medical-billing/
4. http://www.ecihealthcarepartners.com/blog/ready-to-outsource-your-revenue-cycle-management/
5. http://profitable-practice.softwareadvice.com/when-should-you-outsource-your-medical-billing-1032610/



Questions? Concerns?

Contact Donald Tapella for a FREE, no obligation consultation
(816) 229-4887, ext.111, dtapella@mrsa1.net

For a complete listing of our services, visit our website at: www.mrsa1.net